Customer Relations Representative - State Farm Agent Team Member
Full Time • Culver City, CA
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve proudly served as a State Farm agent since 2006, after spending 15 years in the music industry as a record label executive. I graduated from Cal State Dominguez Hills, have been married for 30 years, and am the proud parent of two grown kids — a 23-year-old son and a 21-year-old daughter. As a 30-year resident of Culver City, this community means a lot to me, and I’ve spent many years giving back through leadership and volunteer work. I’ve served on the Board of Directors for the Culver City Chamber of Commerce, been a Director on the Culver City Education Foundation, sponsored and participated in the Culver City Car Show, and supported countless local school and charity events.
I’ve proudly served as a State Farm agent since 2006, after spending 15 years in the music industry as a record label executive. I graduated from Cal State Dominguez Hills, have been married for 30 years, and am the proud parent of two grown kids — a 23-year-old son and a 21-year-old daughter. As a 30-year resident of Culver City, this community means a lot to me, and I’ve spent many years giving back through leadership and volunteer work. I’ve served on the Board of Directors for the Culver City Chamber of Commerce, been a Director on the Culver City Education Foundation, sponsored and participated in the Culver City Car Show, and supported countless local school and charity events.
Our team is small but mighty, with three dedicated members who share a common mindset: we rise by lifting others. We’re friendly, laid-back, and growth-oriented, driven each day to become better versions of ourselves while keeping customers at the heart of what we do.
We offer PTO and flexibility when it’s needed, and we believe in working hard and celebrating together. If you’re looking to join a team where growth, connection, and community matter, this may be the perfect place to call home.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with David Church - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred
Compensation: $50,000.00 - $75,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then David Church - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Culver City, CA.
- Our office is open 9:00 - 5:00.
- I have been a State Farm agent since 2006.
- Our agency has received awards including: Ambassador Travel and Legion of Honor
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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